I have had a variety of PCA services with different workers. Kathy has worked for me over 3 years. She is kind and compassionate and goes out of her way. She works with you and has helped me maintain my independence and has taught me different ways to do things so I can help myself. She is a wonderful PCA. Thank you for your years of excellence and I look forward to more years working with you. Thank you, Heartland, for sending Kathy my way. I was blessed with an angel. From the nurses who come out to the cheerful person who answers the phone...Heartland is A+ service that's very reliable.