Heartland PCA is a leading home care company serving all of northern Minnesota and specializing in personal care assistance, homemaking services and respite care. The administrative staff of Heartland PCA, listed here, are responsible for overseeing care to over 400 clients throughout the region. Each location is professionally staffed with registered nurses overseeing qualified direct care staff. Please reach out to the office nearest to you for more information or if you have a comment or concern. Thank you for trusting Heartland PCA to provide compassionate and quality care to you or your loved one.

Anna Buchanan

Anna Buchanan

Administrator

Anna became Heartland PCA's Administrator in August of 2020. Anna strives for success in every challenge she encounters, a quality that developed at a young age. She became the youngest Cross-country runner in her high school to go to state, and then worked hard to qualify for the Junior Olympics, successfully running under a five -minute mile.

Anna decided to further her education at the college of St. Scholastica where she received a Bachelor's Degree in Business Management and a Minor in Communication.

She became part owner-manager of her family's meat market and then, when she decided it was time to expand her management skills, invested in multiple rental properties. Anna also entered the home care field in 1993 and never left. She had discovered her true passion and helped grow a company from eleven clients to hundreds. She says that the everyday caregiving and personal relationships is what she enjoys the most.

Having a passion for travel, Anna, and her family of four kids, were fortunate to have the opportunity visit many places, anywhere from Canada to Costa Rica. However, her favorite adventure was the time she traveled to Ireland while studying abroad in college. Although a world traveler, Anna still enjoys sitting out in the sun with an iced tea during the short summers of Minnesota.

Determined and excited for the continued growth of this company, Anna would like to leave you with this as her goal: To be successful, you have to use each day as an opportunity to improve, to be better, to get a little bit closer to your goals. It might sound like a lot of work - and with a busy schedule, next to impossible. But the best part is, the more you accomplish, the more you'll want to do and the higher you'll want to reach. So, as long as you have the hunger for success, you will always have the power within you to achieve it.

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Lynnette Hischer

Assistant Administrator
Bemidji Branch Manager

Lynnette has been with Heartland PCA since April 2013. Prior to the home care field she worked for non-profits and in the accounting field. Lynnette has four kids who keep her busy with a variety of activities. During her free time she enjoys the outdoors, reading and spending time with family and friends.

Wendy Koski

Wendy Koski

Scheduling Coordinator, Duluth

Wendy started at Heartland PCA as a scheduler in October 2012 after being a caregiver for 2-1/2 years. The thing she likes most is matching the PCAs to the client's interests whenever possible so work is more enjoyable. She has two teenagers and two Dobermans that keep her busy. She enjoys playing volleyball whenever possible and watching documentaries and any shows about nature. She hopes to go on an African Safari someday.

Jessica Furnas, RN

Jessica Furnas, RN

QP /Nurse coordinator, Duluth

Jessica joined Heartland PCA as a QP in June of 2018 and became the Nursing Coordinator for Duluth in January of 2019. She lives in Cloquet with her Fiancé Jeremy and 6 children. When Jessica is not with her Heartland family she enjoys fishing and dreams of catching a giant sturgeon! She also loves cooking for and with her family. Her favorite thing to bake and decorate is homemade birthday cakes for her children. When she has time for t.v. she is a big Walking Dead fan and loves watching the show. She looks forward to growing with Heartland and loves caring for and learning about her clients.

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Pamela Franklin, RN

QP /Nurse Supervisor, Duluth

Pam is a Registered Nurse and has worked at Heartland PCA's Duluth office since 2016 in the QP position. She has over 30 years of Nursing experience, graduating from North Park University in Chicago in 1981 . Over the course of time she has practiced nursing in Illinois, Arizona, Michigan and Minnesota, working in hospital Medical/Surgical areas and Float Pools. Working at Heartland has been interesting and "eye-opening" in exploring another role of nursing. Pam also has a Certificate in Parish Nursing and serves as the Parish Nurse at First Covenant Church in Lincoln Park. In her spare time she likes to play tennis and walk her dog.

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William Cebulla, RN

QP/Nurse Supervisor, Finlayson

Bill is graduate of the University of Minnesota in 1998 with a BSN degree. Since then, he has worked on a Med-Surg hospital in Osceola WI then moved to Hennepin Medical Center in the MICU. Bill then moved into Skilled Nursing visits working with the mental health population for 13 years caring for clients in their homes. He also worked with pediatric clients (vent dependent) in their homes. He joined Heartland PCA in January of 2020 as a Qualified Professional. Bill has worked as a hunting guide in Alaska, a crane operator in the military as well as in the private sector. He spent time as a Union carpenter in the 80's and in a cabinet shop in Alaska in the 90's. Bill decided to go to college to become a nurse in the 90's and has been in this field since. He has traveled throughout North America as well as several trips to China. Bill is single and resides in the backwoods with his dog. Bill is temporarily helping out our Bemidji office with QP needs, also.

Amy Achman

Amy Achman

Financial Advisor, Duluth

Amy graduated from the University of Minnesota - Duluth with her Bachelors in Accounting in 2019, Amy started with Heartland as the Branch Manager in April of 2021. Prior to Heartland, she worked as an accountant and an assistant manager. In her free time she enjoys spending time with her significant other and their "fur-baby", hiking, playing board and video games, and crafting

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Aubrey Zgonc

Branch Manager, Hibbing

Aubrey has been with the Hibbing office since 2018. First working as a PCA herself, she is now the branch's office assistant. In her spare time, Aubrey enjoys spending time out at the lake with her family, relaxing at home with her partner, Colton, going for walks, and watching movies, and playing games with her friends.

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Helen Austin, RN

QP/Nurse Supervisor, Hibbing

Helen has worked at Heartland PCA since 2005. Her relationships with her co-workers, clients, PCAs and public health workers are the reason she has been with Heartland for many years. Helen started her career working as a nursing aide at St Anthony's Hospital in Denver. She graduated from Parks College as a Medical Assistant and worked for 5 years at a small clinic in Denver. After moving back to Minnesota, she graduated from Hibbing Community College having achieved her associate degree of Nursing. Helen brings to Heartland a varied nursing background working for years at the Hibbing Hospital as a Pediatric nurse, then for many years as Director of Nursing at the Range Center group homes. She believes we are a reflection of the work that we do for others.

Helen spends most of her leisure time with her husband and family. She is proud to be the mother of 2 adult children. She loves estate sales, auctions, and "old" unique things. Helen loves to take drives and visit parks and hike to waterfalls and historical places. She spends time with her mother and husband at Black Bear Bingo. She is a "rock" hound, animal lover, and avid Twins and Vikings Fan.